Electronic Interactions Reform Bill- Committee Stage – Part 3 – Video 7

Electronic Interactions Reform Bill- Committee Stage – Part 3 – Video 7


rules in place to deal with these important questions your Dakota madam chair the Honourable Tracey Watkins no Tracey mantle Theresa thank you madam chair I just would like to rise and just address the Christians from the Honorable grant Robertson with regard to there were two questions that he asked he asked whether whether I have been advised of any issues around using audio-visual links for in a range range of different proceedings and so just just to be clear audio visual links have been used in a range of proceedings for a number of years and there have been concerns vocalized about the possible risks involved with the links breaking down with there being a breach to the link at the time that the individual using it audio linking in is actually either giving testimony or having these discussions and though the agencies that will be using audio-visual links will implement a range and learn from a regard of lessons that have been used from the existing use so there’s constant this is an area of constant improvement so while it’s certainly not risk-free it is something that it’s not 100 percent brand-new some organizations have been using it and lessens the error luned and also as we implement this opportunity across government departments these things will be dealt with and we will progress best practice and other ways to make sure that we minimize the risk but they don’t need to be dealt with in this bill this bill is really updating that opportunity for those who have the capacity and a safe and with the minimal amount of risk to actually be able to use this facility so it’s a bit of future proofing in there the Honorable grant Robertson also asked about concerns and I can I just pick up on the two days and that there is two days to say that you’ve received the email and I did give the example of for example today I think I received by midday 309 emails now eris you know some likelihood that they will take me a couple of days to go through them but the responsible departments can sit there looking at the peering guidance notes and coming up again with best practice outlines around expectations of when and how agencies will use this opportunity and mean the Commerce Commission is one of the agencies that we believe will be taking advantage of it so these expectations would help to ensure agencies use email notices effectively to make recipients aware of the relevant notifications for example how to ensure that the email is marked as being important so out of those three hundred and nine emails I got if I got a an email notification from a government department we want to make sure that it would be highlighted or have an alert or you know the red exclamation mark on it so that it draws my attention to it among the multitudes that I have the the question that there was two questions also around how would the agencies ensure that they were updating the email addresses that they had and and I think that that’s a valid point for mr. Robertson to make that if the onus is going to be on the agency to do exactly that that is the point of the piece of of the piece of legislation that they must prove that it was a current working email so it’s certainly going to be on the agency’s responsibility to update its records and make sure it has the most most recent contact data on it and if it isn’t then it doesn’t apply that’s the first thing with regard to mr. Hughes comment about the spam folder he raises another very interesting issue and I think that’s something we’re going to have to manage as again this is what we this is the environment we’re currently in government departments needs to be able to use email to send out notifications this is 2017 but taking that on board if one particular government department is always recognized by particular email provider as being spam then I think that government department needs to probably have a look at how many notifications it’s sending out what are some of its keywords that it might be in it’s either in its address bar or whatever that may be picking it up and popping it over into the spam files so I hope that that has answered the the questions from the Honorable grant Robertson I call Alfred the honourable house of nine I call the Honourable in these guys thank you very much madam chair

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